FAQ
Find answers to common questions about Streaming Discovery, including accounts, lists, recommendations, subscriptions, privacy, and platform usage.
Privacy & Data
What information does Streaming Discovery collect?
Depending on the features you use, we may process your email address, display name, account identifier, streaming preferences, viewing activity, saved content, device and usage information, and messages or feedback you submit. Subscription-related information may also be processed when you make a purchase. For details, see our Privacy Policy.
Does Streaming Discovery sell my personal information?
We do not sell personal information in exchange for money. However, certain disclosures to analytics or advertising providers may be considered sharing for cross-context behavioral advertising under privacy laws such as the CCPA and CPRA. You can learn about your choices and submit an opt-out request on our Do Not Sell or Share My Personal Information page.
Is my information shared with third parties?
We share information with service providers when needed to operate, maintain, protect, or improve the platform, process transactions, or comply with legal obligations. These providers may support authentication, hosting, analytics, advertising, feedback, payments, and email delivery. Their handling of information is also subject to their own privacy policies where applicable.
Can I download or request a copy of my data?
You can download certain account information using the Download Data feature in the Help Center. You can also submit a privacy request through the Help Center or email support@streamingdiscovery.com. Available rights depend on your location and applicable privacy laws.
What happens when I delete my account?
Personal information and saved content associated with your account are removed from our active account services, subject to information we must or are permitted to retain for legal, security, or operational reasons. Deleting your account does not automatically delete information held independently by payment, analytics, advertising, email, or other third-party providers.
Are cookies and analytics used?
We and our service providers may use cookies and similar technologies for essential features, preferences, analytics, service improvement, and advertising. You can manage or delete cookies through your browser settings, although browser settings may not control every technology used by third parties.
Lists & Recommendations
Can I create and manage my own lists?
Yes. When signed in, you can create and manage personal lists of movies and TV shows. Available limits and features may vary by subscription plan.
Are my lists public or private?
Curated public lists can be viewed by visitors. Your private lists remain private unless you choose to share them using a public link or another sharing feature. Anyone with access to a shared link may be able to view and share its contents.
How do personalized recommendations work?
Recommendations can take your selected streaming services, regions, and preferences into account to help you discover relevant movies and TV shows.
Can I share my private lists?
Yes. You can choose to share a private list using a public link. Only share information you are comfortable making accessible to people who have that link.
Account & Access
Do I need to create an account?
No. Some discovery features and public lists are available without an account. You need to sign in to use features that save preferences, viewing activity, or personal lists.
What information is required to register?
An email address is required to create an account. Depending on how you use the platform, we may also process account details and technical or usage information as described in our Privacy Policy.
How can I delete my account?
You can request account deletion through the account or support options in the Help Center. If you have an active subscription, you must cancel it with the relevant payment provider or platform before account deletion can be completed.
Subscriptions & Payments
Is Streaming Discovery free?
Some features are available for free. Other features may require a paid subscription. Available plans, features, prices, and billing options may vary by country, platform, account, and provider.
How do I manage or cancel my subscription?
Manage or cancel your subscription through Streaming Discovery or the payment provider or platform you used to purchase it, as applicable. Cancellation generally stops future renewals but does not automatically provide a refund for the current billing period.
Do I need to cancel my subscription before deleting my account?
Yes. Deleting your account does not automatically cancel a subscription managed by a payment provider or app store. Cancel it with the provider through which you subscribed before requesting account deletion.
How are payments processed?
Depending on availability, payments may be processed by Stripe, Apple, Google Play, Microsoft Store, or Paddle. We retain subscription-related information needed to manage your plan, but we do not receive your full payment card details when you enter them directly with the payment provider. Payment options vary by platform and region.
Usage & Support
Can I watch movies and TV shows on Streaming Discovery?
No. Streaming Discovery helps you discover and organize information about movies, TV shows, and streaming services. It does not host or provide streaming, downloading, or playback of that content.
Is information about titles and streaming availability always accurate?
Movie and TV information, catalogs, prices, availability, and external links come from third-party sources and may be incomplete, inaccurate, or change over time and by region. Check the relevant streaming provider directly before making a purchase or subscription decision.
Can I use platform information for commercial purposes or collect it automatically?
The service is intended for personal, non-commercial use. Automated scraping or systematic extraction, reselling, redistribution, or commercial exploitation of the service or its data is not permitted unless authorized by us or allowed by applicable law. See our Terms of Use.
How can I contact support?
You can use the platform's Feedback feature, visit the Help Center, or email support@streamingdiscovery.com. For general company inquiries, contact contact@drma-tech.com.
What languages does the platform support?
The platform interface supports English, Portuguese, Spanish, Chinese, French, Italian, and German. Movie and TV metadata may be available in additional languages depending on the source.
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